Emergency 911 Call Taker — Help Save Lives (Shift Work)

Regional 911 Intake Solutions; Hominy (OK); On-site; USD 29,000 - 46,000; Full time

Job summary

Regional 911 Intake Solutions in Hominy, OK seeks dedicated 911 Call Taker to join a public safety communications team.

You will answer incoming emergency and nonemergency calls, verify location and callback details, and enter information into dispatch software, following established procedures.

Applicants typically need a high school diploma and strong listening, typing, and verbal skills; dispatch experience is helpful but not required.

Qualifications

• High school diploma or equivalent.
• Strong listening and typing skills.
• Ability to follow established procedures.
• Background checks may be required by the agency.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller’s callback information.
• Use approved questions to identify urgency and nature of the situation.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to the appropriate dispatch function.
• Provide pre-arrival instructions within training and certification.

Skills

Active listening

Typing speed

Verbal communication

Procedural follow-up

Education

High school diploma

Tools

Dispatch software

Job description

Regional 911 Intake Solutions in Hominy, OK seeks dedicated 911 Call Taker to join a public safety communications team.

You will answer incoming emergency and nonemergency calls, verify location and callback details, and enter information into dispatch software, following established procedures.

Applicants typically need a high school diploma and strong listening, typing, and verbal skills; dispatch experience is helpful but not required.