Emergency 911 Call Taker — Start a Critical Public Service

Regional 911 Intake Solutions; Sentinel (OK); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Job summary

Regional 911 Intake Solutions in Sentinel, OK seeks dedicated 911 Call Takers to join a public-safety team. You ask focused questions, confirm locations, and document details for dispatch coordination. Training and certifications are provided during onboarding.

Candidates should have a high school diploma, strong listening and data-entry skills, and the ability to follow structured procedures. Shift work may include nights, weekends, and holidays.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• Strong listening comprehension, accurate typing, and clear verbal communication.
• Ability to follow structured procedures and complete assessments.

Responsibilities

• Answer incoming emergency and nonemergency calls.
• Confirm incident location and caller information.
• Use approved questions to identify urgency and details.
• Enter data into dispatch software and forward to appropriate teams.
• Provide pre-arrival instructions only after training.

Skills

Listening comprehension

Accurate typing

Clear verbal communication

Follow procedures

Education

High school diploma or equivalent

Tools

Call-processing software

Job description

Regional 911 Intake Solutions in Sentinel, OK seeks dedicated 911 Call Takers to join a public-safety team. You ask focused questions, confirm locations, and document details for dispatch coordination. Training and certifications are provided during onboarding.

Candidates should have a high school diploma, strong listening and data-entry skills, and the ability to follow structured procedures. Shift work may include nights, weekends, and holidays.