Emergency 911 Call Taker - Fast-Paced Public Safety Support

National Public Safety Careers; Monroeville (AL); Presencial; USD 28 000 - 38 000; Tempo integral

Resumo da oferta

National Public Safety Careers is recruiting for 911 Call Taker roles in Monroeville, AL. This position requires answering emergency lines, confirming locations, and entering data into dispatch systems. Training includes authorized pre-arrival instructions and strict adherence to procedures.

Applicants should have a high school diploma or equivalent, strong listening and typing skills, and clear verbal communication. Shift work, potential overtime, and background checks are involved.

Qualificações

• Strong listening comprehension is required.
• Accurate typing is required.
• Clear verbal communication and ability to follow structured procedures.

Responsabilidades

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller’s callback information.
• Use approved questions to identify nature and urgency.
• Enter details into call-processing or dispatch software.
• Forward incident information to dispatch functions.
• Provide pre-arrival instructions within training.

Conhecimentos

Listening comprehension

Typing accuracy

Verbal communication

Following procedures

Formação académica

High School Diploma or equivalent

Descrição da oferta de emprego

National Public Safety Careers is recruiting for 911 Call Taker roles in Monroeville, AL. This position requires answering emergency lines, confirming locations, and entering data into dispatch systems. Training includes authorized pre-arrival instructions and strict adherence to procedures.

Applicants should have a high school diploma or equivalent, strong listening and typing skills, and clear verbal communication. Shift work, potential overtime, and background checks are involved.