Emergency 911 Call Taker & Dispatcher

National Public Safety Careers; Wilton (AL); Vor Ort; USD 30.000 - 42.000; Vollzeit

Benefits dieser Stelle

Health insurance

Retirement contributions

Paid leave

Employee assistance program

Ongoing training

Zusammenfassung

National Public Safety Careers seeks reliable 911 Call Taker staff for on-site roles in Wilton, AL. Responsibilities include handling emergency and nonemergency calls, verifying locations, and entering data into dispatch software.

Training covers structured procedures, caller support, and safety protocols. Applicants should have a high school diploma or equivalent, strong listening and typing skills, and customer service experience.

Qualifikationen

• High school diploma or equivalent required; customer service or call-center experience helpful.
• Strong listening, accurate typing, and clear verbal communication needed.
• Ability to follow structured procedures and complete assessments as defined by the agency.

Aufgaben

• Answer incoming emergency and nonemergency calls.
• Confirm incident location and caller information.
• Enter details into call-processing/dispatch systems.
• Forward information promptly to dispatch functions.
• Provide pre-arrival instructions within training guidelines.

Kenntnisse

Active listening

Typing

Clear communication

Customer service

Ausbildung

High school diploma or GED

Tools

Dispatch software

Jobbeschreibung

National Public Safety Careers seeks reliable 911 Call Taker staff for on-site roles in Wilton, AL. Responsibilities include handling emergency and nonemergency calls, verifying locations, and entering data into dispatch software.

Training covers structured procedures, caller support, and safety protocols. Applicants should have a high school diploma or equivalent, strong listening and typing skills, and customer service experience.