Emergency 911 Call Taker — Fast-Paced Public Safety Role

Regional 911 Intake Solutions; Littlefork (MN); In loco; USD 34.000 - 52.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Descrizione del lavoro

Regional 911 Intake Solutions in Littlefork, MN seeks 911 Call Takers to be the first point of contact for emergencies. They ask focused questions, confirm locations, and document information for responders.

Duties vary by agency; candidates typically have a high school diploma and strong listening and communication skills. Training, background checks, and shift work are part of the role.

Competenze

• Requires high school diploma or recognized equivalent.
• Customer service or public safety experience may be helpful but not required.

Mansioni

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller’s callback information.
• Identify nature and urgency of the situation using approved questions.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information to the appropriate dispatch function.
• Provide pre-arrival instructions only within training and certification.

Conoscenze

Listening

Typing

Verbal communication

Formazione

High school diploma or equivalent

Descrizione del lavoro

Regional 911 Intake Solutions in Littlefork, MN seeks 911 Call Takers to be the first point of contact for emergencies. They ask focused questions, confirm locations, and document information for responders.

Duties vary by agency; candidates typically have a high school diploma and strong listening and communication skills. Training, background checks, and shift work are part of the role.