Emergency Call Taker - Fast-Paced Public Safety Dispatch

Regional 911 Intake Solutions; Blomkest (MN); On-site; USD 35,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Ongoing training

Job summary

Regional 911 Intake Solutions in Blomkest, MN is seeking motivated individuals for 911 Call Taker roles. You will answer emergency and non-emergency lines, verify incident locations, and input details into dispatch software to support responders.

Applicants typically need a high school diploma and strong listening and typing skills. Training and certifications will be provided; some roles require flexible schedules including nights, weekends, and holidays.

Qualifications

• High school diploma or equivalent is commonly required.
• Strong listening comprehension and accurate typing are essential.
• Clear verbal communication and ability to follow structured procedures are important.
• Prev dispatch experience is helpful but not always required.

Responsibilities

• Answer emergency and nonemergency calls.
• Confirm incident location and caller information.
• Use approved questions to assess urgency and type of incident.
• Enter details into call-processing or dispatch software.
• Forward incident information promptly to the appropriate unit.
• Provide essential information to help callers before responders arrive.

Skills

Listening skills

Typing speed

Verbal communication

Procedural compliance

Customer service

Education

High school diploma

Tools

Dispatch software

Job description

Regional 911 Intake Solutions in Blomkest, MN is seeking motivated individuals for 911 Call Taker roles. You will answer emergency and non-emergency lines, verify incident locations, and input details into dispatch software to support responders.

Applicants typically need a high school diploma and strong listening and typing skills. Training and certifications will be provided; some roles require flexible schedules including nights, weekends, and holidays.