Emergency 911 Call Taker - Fast-Paced Public Safety Role

Public Safety Dispatch Network; Laquey (MO); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continued training

Job summary

Public Safety Dispatch Network in Laquey, Missouri seeks a 911 Call Taker to handle emergency and nonemergency lines. The role emphasizes accurate data entry into dispatch software, confirming locations, and following approved questions to assess urgency.

Candidates should have a high school diploma or GED, strong listening and typing skills, and the ability to work within structured procedures and training requirements for certifications and ongoing evaluations.

Qualifications

• High school diploma or recognized equivalent.
• Customer service or public safety experience is helpful.
• Ability to follow structured procedures and complete assessments.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller’s callback information.
• Use approved questions to identify the nature and urgency of the situation.

Skills

Listening skills

Typing accuracy

Verbal communication

Procedural compliance

Education

High school diploma or GED

Tools

Dispatch software

Job description

Public Safety Dispatch Network in Laquey, Missouri seeks a 911 Call Taker to handle emergency and nonemergency lines. The role emphasizes accurate data entry into dispatch software, confirming locations, and following approved questions to assess urgency.

Candidates should have a high school diploma or GED, strong listening and typing skills, and the ability to work within structured procedures and training requirements for certifications and ongoing evaluations.