Emergency 911 Call Taker – 24/7 Shifts, Training Included

Public Safety Dispatch Network; Fayette (MO); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Job summary

Public Safety Dispatch Network in Fayette, MO is seeking 911 Call Takers to handle emergency and nonemergency lines, confirm locations, and document information for dispatch coordination. Training and certification are required, with rotating shifts and after-hours work possible.

Ideal candidates typically have a high school diploma, strong listening skills, accurate typing, and the ability to follow structured procedures. Background checks and assessments are part of the hiring process.

Qualifications

• High school diploma or equivalent required.
• Strong listening comprehension and accurate typing are essential.
• Ability to follow structured procedures and complete assessments.

Responsibilities

• Answer incoming emergency and nonemergency lines.
• Confirm incident location and caller contact information.
• Use approved questions to identify urgency and details.
• Enter information into dispatch software accurately.

Skills

Active listening

Clear communication

Typing speed

Structured procedures

Education

High school diploma or equivalent

Job description

Public Safety Dispatch Network in Fayette, MO is seeking 911 Call Takers to handle emergency and nonemergency lines, confirm locations, and document information for dispatch coordination. Training and certification are required, with rotating shifts and after-hours work possible.

Ideal candidates typically have a high school diploma, strong listening skills, accurate typing, and the ability to follow structured procedures. Background checks and assessments are part of the hiring process.