Emergency 911 Call Taker - 24/7 Shifts, Impact

Regional 911 Intake Solutions; Liberty (PA); On-site; USD 32,000 - 58,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Continuing training

Job summary

Regional 911 Intake Solutions in Liberty, PA seeks 911 Call Takers to handle emergency and nonemergency lines with professionalism. You will confirm locations, collect callback details, and document incidents in dispatch software.

Applicants should have a high school diploma or equivalent, strong listening and typing skills, and the ability to follow structured procedures. Training and certifications are part of the role, with varied shift schedules.

Qualifications

• High school diploma or recognized equivalent.
• Strong listening and typing skills.
• Clear verbal communication abilities.
• Ability to follow structured procedures.

Responsibilities

• Answer incoming emergency and nonemergency lines.
• Confirm incident location and caller’s callback information.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to the appropriate dispatch function.
• Provide authorized pre-arrival instructions within training.

Skills

Listening

Typing

Verbal communication

Following procedures

Education

HS diploma or equivalent

Job description

Regional 911 Intake Solutions in Liberty, PA seeks 911 Call Takers to handle emergency and nonemergency lines with professionalism. You will confirm locations, collect callback details, and document incidents in dispatch software.

Applicants should have a high school diploma or equivalent, strong listening and typing skills, and the ability to follow structured procedures. Training and certifications are part of the role, with varied shift schedules.