Emergency 911 Call Taker — 24/7 Shifts

National Public Safety Careers; Middlefield Township (OH); Vor Ort; USD 32.000 - 44.000; Vollzeit

Benefits dieser Stelle

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Zusammenfassung

National Public Safety Careers is seeking qualified applicants for 911 Call Taker opportunities in Middlefield, OH. The role involves answering emergency and non-emergency calls, confirming locations and caller details, and entering information into dispatch systems.

Successful candidates typically have a high school diploma or equivalent, strong listening and communication abilities, and the capacity to follow structured procedures. Rotating shifts and training may be required.

Qualifikationen

• High school diploma or equivalent is required or preferred.
• Strong listening comprehension and clear verbal communication are essential.
• Accurate typing and ability to follow structured procedures are needed.

Aufgaben

• Answer incoming emergency calls and non-emergency lines.
• Confirm incident details and caller information for dispatch.
• Enter accurate data into call-processing/dispatch software.
• Forward information promptly to the correct dispatch function.
• Adhere to language-access and accessibility resources when needed.

Kenntnisse

Active listening

Typing speed

Verbal communication

Procedural compliance

Ausbildung

High school diploma or equivalent

Tools

Call-processing software

Dispatch software

Jobbeschreibung

National Public Safety Careers is seeking qualified applicants for 911 Call Taker opportunities in Middlefield, OH. The role involves answering emergency and non-emergency calls, confirming locations and caller details, and entering information into dispatch systems.

Successful candidates typically have a high school diploma or equivalent, strong listening and communication abilities, and the capacity to follow structured procedures. Rotating shifts and training may be required.