Emergency 911 Call Taker — 24/7 Public Safety Operator

Public Safety Dispatch Network; Novelty (MO); Presencial; USD 32 000 - 48 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Resumo da oferta

Public Safety Dispatch Network in Novelty, MO seeks a 911 Call Taker to handle emergency and nonemergency calls, confirm locations, and document details for dispatch teams. Training and certification accompany responsibilities.

Role requires listening, accurate typing, and clear verbal communication, with ability to follow structured procedures and complete assessments. Shifts may include nights and weekends depending on staffing needs.

Qualificações

• High school diploma or recognized equivalent required.
• Customer service or call center experience helpful; dispatch experience not required.
• Strong listening, accurate typing, and clear verbal communication required.
• Ability to follow structured procedures and pass assessments.

Responsabilidades

• Answer incoming emergency and nonemergency calls.
• Confirm incident location and caller’s callback information.
• Enter details into call-processing or dispatch software.
• Forward incident information to the appropriate dispatch function.
• Provide pre-arrival instructions within training.

Conhecimentos

Listening comprehension

Typing speed

Verbal communication

Formação académica

High school diploma or equivalent

Ferramentas

Call-processing software

Descrição da oferta de emprego

Public Safety Dispatch Network in Novelty, MO seeks a 911 Call Taker to handle emergency and nonemergency calls, confirm locations, and document details for dispatch teams. Training and certification accompany responsibilities.

Role requires listening, accurate typing, and clear verbal communication, with ability to follow structured procedures and complete assessments. Shifts may include nights and weekends depending on staffing needs.