Emergency Communications Call Taker (24/7 Shifts)

Public Safety Dispatch Network; Peculiar (MO); Vor Ort; USD 32.000 - 42.000; Vollzeit

Benefits dieser Stelle

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Zusammenfassung

Public Safety Dispatch Network is seeking 911 Call Takers in Peculiar, MO to handle emergency and nonemergency calls, verify locations, collect caller information, and document details in dispatch software. The role requires strong listening, accurate typing, and clear verbal communication while following established procedures.

Employees may work rotating shifts and be scheduled for nights, weekends, or holidays as needed; training and certifications will be provided.

Qualifikationen

• High school diploma or equivalent required; related experience helpful.
• Strong listening comprehension and accurate typing essential.
• Clear verbal communication and ability to follow structured procedures required.

Aufgaben

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller’s callback information.
• Use approved questions to identify the nature and urgency of the situation.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to the appropriate dispatch function.
• Help distressed callers follow instructions and stay calm.

Kenntnisse

Listening

Typing

Verbal communication

Procedural following

Ausbildung

High school diploma or equivalent

Tools

Dispatch software

Jobbeschreibung

Public Safety Dispatch Network is seeking 911 Call Takers in Peculiar, MO to handle emergency and nonemergency calls, verify locations, collect caller information, and document details in dispatch software. The role requires strong listening, accurate typing, and clear verbal communication while following established procedures.

Employees may work rotating shifts and be scheduled for nights, weekends, or holidays as needed; training and certifications will be provided.