Emergency 911 Call Taker — 24/7 Dispatch Support

Public Safety Dispatch Network; Lockbourne (OH); On-site; USD 30,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Training and certifications

Job summary

Public Safety Dispatch Network in Lockbourne, OH is seeking 911 Call Takers to be the first point of contact during emergencies. You will ask focused questions, confirm locations, and document information for responders.

Applicants should have a high school diploma or equivalent, strong listening and typing skills, clear verbal communication, and the ability to follow structured procedures. Training and certifications are required, with potential for career development and benefits.

Qualifications

• Requires a high school diploma or equivalent.
• Strong listening comprehension and clear verbal communication are essential.
• Accurate typing and the ability to follow structured procedures are required.

Responsibilities

• Answer incoming emergency calls and assigned lines.
• Confirm incident location and caller details.
• Use approved questions to identify nature and urgency of the situation.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to the appropriate dispatch function.
• Provide pre-arrival instructions within training.

Skills

Listening

Typing accuracy

Verbal communication

Procedural compliance

Education

High school diploma or equivalent

Tools

Dispatch software

Job description

Public Safety Dispatch Network in Lockbourne, OH is seeking 911 Call Takers to be the first point of contact during emergencies. You will ask focused questions, confirm locations, and document information for responders.

Applicants should have a high school diploma or equivalent, strong listening and typing skills, clear verbal communication, and the ability to follow structured procedures. Training and certifications are required, with potential for career development and benefits.