Emergency Call Taker & Dispatcher (24/7)

Public Safety Dispatch Network; Bellefontaine (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

Public Safety Dispatch Network in Bellefontaine, OH seeks 911 Call Takers to answer emergency lines, verify locations, document details, and relay information to dispatch staff. Roles may involve rotating shifts and 24-hour coverage depending on staffing needs.

Candidates typically hold a high school diploma or equivalent, with strong listening, typing, and verbal communication skills. Background checks and assessments are standard parts of the hiring process.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• Strong listening comprehension, accurate typing, and clear verbal communication are essential.
• Ability to follow structured procedures and complete required assessments.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller’s callback information.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to the appropriate dispatch function.
• Provide required pre-arrival instructions within training scope.

Education

High school diploma or GED

Job description

Public Safety Dispatch Network in Bellefontaine, OH seeks 911 Call Takers to answer emergency lines, verify locations, document details, and relay information to dispatch staff. Roles may involve rotating shifts and 24-hour coverage depending on staffing needs.

Candidates typically hold a high school diploma or equivalent, with strong listening, typing, and verbal communication skills. Background checks and assessments are standard parts of the hiring process.