EMEA Solutions Architect – Production-Ready Voice AI (Remote)

Jobicy

United States

Remote

USD 120.000 - 180.000

Vollzeit

Vor 2 Tagen
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Zusammenfassung

Deepgram is hiring a Solutions Architect in an EMEA-focused role, remote across the region. You will own complex post-sales engagements, guide customers to production, and strengthen technical coverage for the region.

You’ll collaborate with Product and Engineering, contribute to pre-sales, and help mature global operations. Ideal candidates have 5+ years in solutions architecture, strong cloud and container experience (Docker/Kubernetes), and a proven ability to translate business goals into

Qualifikationen

  • 5+ years in Solutions Architecture or similar
  • Strong understanding of cloud platforms and production deployments
  • Experience with post-sales engagement and incident response
  • Ability to translate business goals into technical plans

Aufgaben

  • Lead architecture for enterprise deployments using Deepgram tech
  • Own post-sales technical success and guide customers to production
  • Serve as Tier-3 escalation point for complex issues and write durable fixes
  • Design reference architectures for common EMEA use cases
  • Build samples, tools, or scripts to automate repeatable tasks
  • Contribute to pre-sales discovery and POC efforts when needed
  • Collaborate with Product and Engineering to prioritize fixes and features
  • Create runbooks and docs to scale regional expertise

Kenntnisse

Solutions Architecture
Customer-facing roles
Programming concepts
Cloud platforms
Docker
Kubernetes
Helm
Observability tools

Tools

Docker
Kubernetes
Helm
Prometheus

Jobbeschreibung

Deepgram is hiring a Solutions Architect in an EMEA-focused role, remote across the region. You will own complex post-sales engagements, guide customers to production, and strengthen technical coverage for the region.

You’ll collaborate with Product and Engineering, contribute to pre-sales, and help mature global operations. Ideal candidates have 5+ years in solutions architecture, strong cloud and container experience (Docker/Kubernetes), and a proven ability to translate business goals into

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