EMEA Account Growth & Renewal Manager (Remote)

fal; United States; À distance; USD 90 000 - 140 000; Plein temps

Avantages offerts par ce poste

Equity

Travel to customers & SF HQ

Team events & offsites

Growth opportunities

Résumé du poste

fal is the generative media ecosystem powering AI product innovation. We provide the infrastructure and tooling for producers and enterprises, with a scalable platform for high-performance inference and observability.

We are seeking an Account Manager for EMEA, based in Istanbul (remote, full-time contractor). You will own renewals, expand workloads, and manage the complete contract lifecycle across Europe, the Middle East and Africa.

Qualifications

• 3+ years in SaaS account management with quota or retention target.
• Experience managing customers across several EMEA countries.
• Strong negotiation, deal-structuring and contract-management skills, including legal and security reviews.
• A record of growing accounts by finding new workloads and negotiating commercial terms.
• Clear communication; you build trust with engineers and executives alike.
• Organised enough to run a large renewal book across time zones.
• Professional fluency in English.
• Turkish, German, French or Arabic is a plus.
• Salesforce proficiency.
• Background in AI platforms, cloud or data infrastructure.
• Experience with consumption or usage-based pricing.

Responsabilités

• Drive renewal cycles so they close on time with larger commitments where it makes sense.
• Expand accounts by finding new teams, use cases and workloads inside existing customers.
• Own the contract lifecycle from outreach through negotiation, signature and execution, including EU reviews.
• Know customer value and ROI through regular business reviews with stakeholders.
• Manage a mixed book of many small accounts and a few large strategic ones.
• Forecast and report; keep Salesforce up to date and coordinate with US teams.
• Improve the playbook to fit EMEA markets.

Connaissances

SaaS account mgmt

Renewals

Customer success

English fluency

Negotiation

Contract management

Salesforce

EMEA experience

AI/cloud infra

Pricing models

Outils

Salesforce

Description du poste

fal is the generative media ecosystem powering AI product innovation. We provide the infrastructure and tooling for producers and enterprises, with a scalable platform for high-performance inference and observability.

We are seeking an Account Manager for EMEA, based in Istanbul (remote, full-time contractor). You will own renewals, expand workloads, and manage the complete contract lifecycle across Europe, the Middle East and Africa.