Elite Virtual Front Desk & Practice Ops Specialist

Staffing For Doctors; United States; Hybrid; USD 65,000 - 90,000; Full time

Job summary

Staffing For Doctors is seeking a highly articulate, tech-savvy Virtual Front Desk & Practice Operations Specialist in the United States. This hybrid role splits time between patient engagement (50%) and practice operations support (50%), leveraging Nextech EHR, RingCentral/Quo, and Google/Microsoft 365 to deliver seamless experiences.

The ideal candidate has elite English, HIPAA awareness, and quick-learning ability to navigate EMRs and AI tools while supporting founder initiatives and practice

Qualifications

• Native-level English with professional phone and written communication.
• 2+ years supporting a U.S. medical practice (front desk or related role).
• Strong understanding of PHI/HIPAA privacy and security requirements.
• Able to learn EMRs and AI tools quickly with minimal supervision.

Responsibilities

• 50% Front Desk: calls, scheduling, and texting with warmth and poise.
• 30% Practice Account Management: onboarding, weekly reports, SOPs.
• 20% Founder Executive Support: calendar, notes, vendor coordination.
• Manage tickets in Work Hub; process faxes, prior authorizations, and records.
• Escalate complex inquiries and ensure tasks are completed accurately.

Skills

Elite English communication

Tech savvy

HIPAA compliance

Remote/work-from-home discipline

Tools

Nextech EHR

RingCentral

Quo

Google Workspace

Microsoft 365

Work Hub

Job description

Staffing For Doctors is seeking a highly articulate, tech-savvy Virtual Front Desk & Practice Operations Specialist in the United States. This hybrid role splits time between patient engagement (50%) and practice operations support (50%), leveraging Nextech EHR, RingCentral/Quo, and Google/Microsoft 365 to deliver seamless experiences.

The ideal candidate has elite English, HIPAA awareness, and quick-learning ability to navigate EMRs and AI tools while supporting founder initiatives and practice