Remote Healthcare Front Desk Specialist

Rockstar; Arizona; Hybrid; USD 42,000 - 56,000; Full time

Job summary

Rockstar is seeking a skilled Front Desk Virtual Assistant to support US-based healthcare practices remotely. The role involves patient contact, scheduling, insurance verification, prior authorizations, and broad administrative duties via existing systems.

This full-time remote position emphasizes accuracy, HIPAA compliance, and dependable communication in a fast-paced environment. Ideal candidates will have 2+ years in medical administration, strong EMR data entry skills, and experience with

Qualifications

• 2+ years of experience in medical administrative roles or healthcare VA/front desk support.
• Strong scheduling, communication, and patient interaction skills.
• Experience with insurance verification and prior authorization workflows.
• Detail-oriented data entry in EMR systems with HIPAA compliance.

Responsibilities

• Answer patient calls and emails professionally with compassion.
• Schedule, confirm, and manage patient appointments across calendars.
• Verify insurance coverage, obtain pre-authorizations, and update records.
• Assist with intake and onboarding, ensuring accurate EMR documentation.
• Support billing with documentation requests and claim follow-up.

Skills

Medical administration

Patient scheduling

Insurance verification

Prior authorizations

EMR data entry

HIPAA compliance

English communication

Time management

Tools

EMR platforms

Google Workspace

Job description

Rockstar is seeking a skilled Front Desk Virtual Assistant to support US-based healthcare practices remotely. The role involves patient contact, scheduling, insurance verification, prior authorizations, and broad administrative duties via existing systems.

This full-time remote position emphasizes accuracy, HIPAA compliance, and dependable communication in a fast-paced environment. Ideal candidates will have 2+ years in medical administration, strong EMR data entry skills, and experience with