Remote Front Desk & Patient Care Specialist

Valid8 Financial, Inc.; Wilmington (DE); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Health, Vision and Dental insurance coverage

Access to mentorship opportunities

Job summary

Valid8 Financial, Inc. is seeking a Front Desk Specialist to support operations and clinical duties in a virtual care environment. Responsibilities include managing patient communications, appointment scheduling, and maintaining accurate electronic medical records. Ideal candidates will have a Bachelor's degree and experience in healthcare.

This role offers competitive compensation, health benefits, and mentorship opportunities in a mission-driven organization focused on treating metabolic conditions.

Qualifications

• Prior experience in the Healthcare industry preferred.
• Ability to show empathy and passion for outstanding customer service.
• Excellent verbal and written communication skills.

Responsibilities

• Communicate with patients via phone, email and portal to prepare them for virtual visits.
• Manage appointment scheduling, confirmations and cancellations.
• Verify insurance and patient eligibility in advance of appointments.

Skills

Empathy

Verbal communication

Written communication

Problem solving

Critical thinking

Education

Bachelor's degree in related field

Job description

Valid8 Financial, Inc. is seeking a Front Desk Specialist to support operations and clinical duties in a virtual care environment. Responsibilities include managing patient communications, appointment scheduling, and maintaining accurate electronic medical records. Ideal candidates will have a Bachelor's degree and experience in healthcare.

This role offers competitive compensation, health benefits, and mentorship opportunities in a mission-driven organization focused on treating metabolic conditions.