Elite VIP Engagement Architect

DraftKings; Washington (District of Columbia); On-site; USD 68,000 - 85,000; Full time

Job summary

DraftKings, a publicly traded technology company headquartered in Boston, is looking for a VIP Host to build strong relationships with our most engaged players and execute the day-to-day VIP strategy. You will understand player needs and help deliver a world-class experience that drives loyalty.

Join a fast-paced, collaborative team. The US base salary range for this full-time role is 68,000.00 USD - 85,000.00 USD, with bonus, equity, and benefits as applicable.

Qualifications

• Bachelor’s degree or relevant experience.
• At least 3 years of experience in a Sales, Account Management, or customer-facing role.
• Comfort working in a fast-paced, highly collaborative, and entrepreneurial environment.
• Analytical mindset to make quick and confident decisions on data and trends.
• Willingness to travel and work nights and weekends.
• Must be able to obtain and maintain required State Gaming Licenses.

Responsibilities

• Create new business revenue by understanding and developing strong, authentic, and trusted player relationships.
• Manage all aspects of the relationship with the player through local events, regular communications, and escalation responses.
• Maintain a thorough understanding of the market while proactively providing new game offerings, promotions, channels, and platforms to players.
• Compile player feedback to support improvements to the platform and identify opportunities.
• Execute against all VIP policies and guidelines, including responsible gaming policies.

Skills

Analytical mindset

Data-driven decisions

Customer relationship management

Education

Bachelor’s degree in a related field

Job description

DraftKings, a publicly traded technology company headquartered in Boston, is looking for a VIP Host to build strong relationships with our most engaged players and execute the day-to-day VIP strategy. You will understand player needs and help deliver a world-class experience that drives loyalty.

Join a fast-paced, collaborative team. The US base salary range for this full-time role is 68,000.00 USD - 85,000.00 USD, with bonus, equity, and benefits as applicable.