VIP Player Relations & Events Host

DraftKings Inc.; Michigan; On-site; USD 68,000 - 85,000; Full time

Benefits offered by this job

Bonus

Equity

Benefits

Job summary

DraftKings Inc. is seeking a VIP Host to forge and cultivate relationships with our most engaged players.

You will execute the day-to-day strategy of our VIP engagement program to understand the true needs of our players and deliver a world-class experience that drives loyalty and advocacy. The role requires managing full-player relationships through events, communications, and escalation, while staying aligned with VIP policies and responsible gaming standards.

Qualifications

• Bachelor’s degree in a related field or relevant experience.
• At least 3 years of experience in Sales, Account Management, or a customer-facing role.
• Comfort working in a fast-paced, highly collaborative environment.
• Analytical mindset to make quick, data-driven decisions.
• Must obtain and maintain required State Gaming Licenses.
• Willingness to travel and work nights and weekends.

Responsibilities

• Create new business revenue by understanding and developing strong, authentic, and trusted player relationships.
• Manage all aspects of the relationship with the player through local events, regular communications, and escalation responses.
• Maintain a thorough understanding of the market while proactively providing new game offerings, promotions, channels, and platforms to players.
• Compile player feedback to support improvements to the platform and identify opportunities.
• Execute against all VIP policies and guidelines, including responsible gaming policies.

Skills

Analytical mindset

Data-driven decisions

Customer-facing experience

Strong communication

Education

Bachelor’s degree or relevant experience

Job description

DraftKings Inc. is seeking a VIP Host to forge and cultivate relationships with our most engaged players.

You will execute the day-to-day strategy of our VIP engagement program to understand the true needs of our players and deliver a world-class experience that drives loyalty and advocacy. The role requires managing full-player relationships through events, communications, and escalation, while staying aligned with VIP policies and responsible gaming standards.