Elite Security Field Technician: Access & Alarm Systems

Convergint Technologies, LLC; Centennial (CO); On-site; USD 41,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental & Vision Plan

401K Matching Plan

Tuition reimbursement

Paid parental leave

Cell phone reimbursement

Job summary

Convergint Technologies, LLC seeks a Security Service Technician in Centennial, CO to service and support customers, respond to calls, and handle small projects. You will be part of a dynamic team that helps you grow with Convergint’s expanding capabilities.

The role emphasizes world-class service, strong problem-solving skills, and adherence to safety and regulatory policies in a fast-paced environment.

Qualifications

• Excellent customer focus under pressure and goal-oriented.
• Solid technical skills related to fire alarm and electronic security systems.
• Strong troubleshooting and programming abilities.
• Self-starter who can work with minimal supervision.
• Mechanical and electrical aptitude with a range of hand/tools.
• Valid driver's license with clean driving record.
• Ability to travel locally to jobsites regularly.

Responsibilities

• Respond to routine and some non-routine customer service calls and maintenance visits.
• Diagnose, troubleshoot, repair, replace defective parts and install projects as needed.
• Prepare accurate service reports for invoicing and cost tracking.
• Possibly provide systems integrations, upgrades, audits, and database management.
• Coordinate with team to ensure safe, compliant service delivery.
• Assist in training and cross-training with other specialists.

Skills

Customer focus

Technical skills

Programming

Self-starter

Mechanical & Electrical aptitude

Driver's license

Local travel

Education

High School/GED

Tools

Milestone

Genetec

AMAG

Lenel

CCURE

S2

DMP

Bosch

Job description

Convergint Technologies, LLC seeks a Security Service Technician in Centennial, CO to service and support customers, respond to calls, and handle small projects. You will be part of a dynamic team that helps you grow with Convergint’s expanding capabilities.

The role emphasizes world-class service, strong problem-solving skills, and adherence to safety and regulatory policies in a fast-paced environment.