Elite Patient Care Coordinator — Optometry

Rosin Eyecare; Gastonia (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Bonus/commission plan

Job summary

Triangle Visions Optometry in Gastonia, NC seeks an administrative professional to coordinate daily operations, greet patients, and support the front desk. You will manage scheduling, patient flow, and communications to ensure a smooth, high-quality visit.

The role requires strong customer service, organization, and HIPAA awareness, with weekends/evenings possible depending on location. Competitive total rewards and bonus opportunities accompany this full-time position.

Qualifications

• High School graduate or equivalent.
• Minimum of one year strong customer service skills.
• Strong communicator and listener.
• Problem solving ability.
• Organization skills.

Responsibilities

• Coordinate daily administration of the practice, doctors, visitors, and patients.
• Schedule appointments in person or by phone to optimize patient flow.
• Greet patients promptly and maintain a courteous front desk.
• Answer calls and manage inquiries to ensure a positive experience.
• Maintain confidentiality and HIPAA compliance of information.

Skills

Customer service

Communication

Listening

Problem solving

Organization

Education

High school diploma or equivalent

Tools

Point-of-sale systems

Patient record systems

Job description

Triangle Visions Optometry in Gastonia, NC seeks an administrative professional to coordinate daily operations, greet patients, and support the front desk. You will manage scheduling, patient flow, and communications to ensure a smooth, high-quality visit.

The role requires strong customer service, organization, and HIPAA awareness, with weekends/evenings possible depending on location. Competitive total rewards and bonus opportunities accompany this full-time position.