Live Event AV Technician (Hospitality)

Encore Global; Phoenix (AZ); On-site; USD 20,000 - 25,000; Full time

Job summary

Encore Global seeks a Technician to set up and operate basic audiovisual systems in a hospitality setting, ensuring guest satisfaction. You will report to the Operations Manager or Director and work on-site to execute events flawlessly.

The role requires at least a high school diploma, with preferred experience in audio-visual and hospitality, plus a valid driver's license and ability to lift up to 50 lbs. Training will be provided for internal systems and procedures.

Qualifications

• High School Diploma required; Associate's degree preferred or equivalent
• 1 year of customer service or hospitality experience preferred
• 1 year of audio-visual experience or equivalent in an educational environment preferred
• A valid driver’s license required for team members who may operate company vehicles
• Additional DOT requirements may need to be met if applicable
• Must be able to lift 50 lbs.

Responsibilities

• Equipment operation: set up, operation, and breakdown of basic audiovisual equipment
• Customer service: exceed client expectations and maintain strong client relationships on site
• Technical ability: troubleshoot and resolve equipment and software issues promptly
• Systems knowledge: follow procedures, perform data entry, and coordinate with internal/external staff and vendors

Skills

Customer service

Hospitality experience

Audio-visual experience

Education

High School Diploma

Associate’s degree preferred

Job description

Encore Global seeks a Technician to set up and operate basic audiovisual systems in a hospitality setting, ensuring guest satisfaction. You will report to the Operations Manager or Director and work on-site to execute events flawlessly.

The role requires at least a high school diploma, with preferred experience in audio-visual and hospitality, plus a valid driver's license and ability to lift up to 50 lbs. Training will be provided for internal systems and procedures.