Eligibility Services Clerk II – Social Services

Texas Health and Human Services; Aransas Pass (TX); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

100% paid employee health insurance

Defined benefit pension

Generous time off benefits

Career advancement opportunities

Job summary

Texas Health and Human Services Commission (HHSC) is seeking an Eligibility Services Clerk II for the AES division in Aransas Pass, TX. This role processes applications, reviews required documents, and aids clients with eligibility for food, medical care, cash assistance, and other services.

The position emphasizes accuracy, policy knowledge, and client support in a fast-paced setting. Benefits include health insurance, pension, and career growth opportunities.

Qualifications

• High School diploma or GED equivalent is required.
• Experience in a professional customer service environment.
• 30 hours of college credit or 1 year of customer service work experience is preferred.
• Bilingual (English/Spanish) skills preferred.

Responsibilities

• Opens, dates, sorts, or distributes mail and documents.
• Prepares and proofs correspondence, forms, and other documents with common software.
• Responds to client inquiries and requests for assistance.
• Maintains records, files, or logs and handles data entry and filing tasks.
• Attends regular schedule and may work overtime as needed.

Skills

Computers & Internet

Verbal communication

Written communication

Deadlines

Customer service

Education

High School diploma or GED

30 hours college credit or 1 year customer service

Job description

Texas Health and Human Services Commission (HHSC) is seeking an Eligibility Services Clerk II for the AES division in Aransas Pass, TX. This role processes applications, reviews required documents, and aids clients with eligibility for food, medical care, cash assistance, and other services.

The position emphasizes accuracy, policy knowledge, and client support in a fast-paced setting. Benefits include health insurance, pension, and career growth opportunities.