Eligibility Services Clerk - Help Texans Access Benefits

Health & Human Services Comm; Wichita Falls (TX); On-site; USD 28,000 - 38,000; Full time

Job summary

Health & Human Services Commission (HHSC) in Wichita Falls, TX, is seeking an Eligibility Services Clerk to perform clerical support for the AES division. The role involves processing applications, logging records, and assisting clients with completing materials in a fast-paced environment.

Ideal candidates have a high school diploma or GED, strong computer skills, and the ability to communicate effectively with clients. Bilingual skills are preferred.

Qualifications

• Proficient in basic computer applications and data entry.
• Strong written and verbal communication skills.
• Ability to handle inquiries and provide information to clients.

Responsibilities

• Process mail and incoming applications.
• Review forms for signatures and required documents.
• Data entry and logging of applications for processing.
• Assist clients with completing incomplete applications.
• Maintain accurate records and files.
• Respond to client inquiries and requests for assistance.

Skills

Computers & Internet usage

Communication

Customer service

Education

High School diploma or GED

Job description

Health & Human Services Commission (HHSC) in Wichita Falls, TX, is seeking an Eligibility Services Clerk to perform clerical support for the AES division. The role involves processing applications, logging records, and assisting clients with completing materials in a fast-paced environment.

Ideal candidates have a high school diploma or GED, strong computer skills, and the ability to communicate effectively with clients. Bilingual skills are preferred.