Eligibility Services Clerk II for Public Benefits

Health & Human Services Comm; Bryan (TX); On-site; USD 28,000 - 38,000; Full time

Job summary

Health and Human Services Commission (HHSC) in Bryan, TX is seeking an Eligibility Services Clerk (ES Clerk II) to provide clerical support for the AES division. You will process applications, manage mail, verify documents, and assist clients with inquiries in a fast-paced environment.

This full-time role requires attention to detail and strong basic computer skills. The position offers a structured benefits package and regular daytime hours with no telework eligibility.

Qualifications

• High School diploma or GED is required.
• Experience in a professional customer service environment preferred.
• Bilingual (English/Spanish) skills preferred.
• Work involves computers and data entry; familiarity with basic software is helpful.
• Ability to manage multiple tasks in a fast-paced setting.

Responsibilities

• Provides clerical support to Eligibility Operations staff.
• Processes mail and dates incoming applications and documents.
• Reviews applications for signature, date, and required documents.
• Logs applications and assigns complete ones for processing.
• Responds to client inquiries and assists with requests for assistance.

Education

High School diploma or GED

Job description

Health and Human Services Commission (HHSC) in Bryan, TX is seeking an Eligibility Services Clerk (ES Clerk II) to provide clerical support for the AES division. You will process applications, manage mail, verify documents, and assist clients with inquiries in a fast-paced environment.

This full-time role requires attention to detail and strong basic computer skills. The position offers a structured benefits package and regular daytime hours with no telework eligibility.