Public Benefits Eligibility Specialist

Health & Human Services Comm; Gainesville (TX); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Health insurance

Pension plan

Paid time off

Job summary

Health & Human Services Commission (HHSC) is seeking an Eligibility Services Clerk to support the AES division in Gainesville, TX. This role performs clerical tasks, processes applications, and assists with data entry and document handling to determine program eligibility.

Ideal candidates have a high school diploma or GED, strong customer service skills, and the ability to work in a fast-paced environment. This full-time, non-telework position offers competitive pay and benefits.

Qualifications

• Knowledge of computers and internet usage.
• Ability to listen to clients, elicit, relate and evaluate information; and interpret terms as needed.
• Ability to complete required work within specified deadlines.
• Ability to read, understand, and apply a variety of interrelated instructions, such as those found in guidelines, regulations, and policies.
• Ability to communicate verbally and in writing.
• Ability to establish rapport with and relate to clients.

Responsibilities

• Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.
• Opens, dates, sorts, or distributes mail and documents.
• Prepares and proofreads correspondence, forms, and other documents using a computer.
• Communicates with others to provide, exchange, or verify information and resolve issues.

Skills

Computers & internet usage

Ability to listen and relate

Deadline-driven

Communication skills

Customer service

Education

High School diploma or GED

Job description

Health & Human Services Commission (HHSC) is seeking an Eligibility Services Clerk to support the AES division in Gainesville, TX. This role performs clerical tasks, processes applications, and assists with data entry and document handling to determine program eligibility.

Ideal candidates have a high school diploma or GED, strong customer service skills, and the ability to work in a fast-paced environment. This full-time, non-telework position offers competitive pay and benefits.