Eligibility Advisor I — Telework Eligible, Social Services

Texas Health and Human Services; Temple (TX); On-site; USD 33,000 - 49,000; Full time

Benefits offered by this job

Health Insurance (100% for eligible FT

Pension plan

Paid time off

Career advancement opportunities

Telework eligible

Job summary

The Texas Health and Human Services Commission (HHSC) Access and Eligibility Services (AES) division seeks individuals to join a dynamic team that connects Texans to food, medical care, cash assistance and other social services. This in-person hiring event on 11/18/2026 offers opportunities for temporary and regular status positions, with a focus on respect, ownership, collaboration and integrity.

Responsibilities include interviewing clients, collecting information, and determining eligibility

Qualifications

• High School Diploma or GED is required.
• 60 semester or 90 quarter hours from an accredited college is preferred.

Responsibilities

• Interview applicants to determine financial eligibility for public assistance programs.
• Evaluate data to enter into a computer-based eligibility system.
• Compute and authorize benefits based on eligibility determinations.
• Process work per state/federal regulations, guidelines, and timeframes.
• Perform other duties as assigned.

Skills

Fact-finding

Regulations literacy

Arithmetic

Time management

Interpersonal relations

Verbal & written communication

Follow instructions

MS Office

Teams/softphone knowledge

Education

High school diploma or GED

60 semester hours / 90 quarter hours preferred

Tools

Microsoft Word

Outlook

Excel

Job description

The Texas Health and Human Services Commission (HHSC) Access and Eligibility Services (AES) division seeks individuals to join a dynamic team that connects Texans to food, medical care, cash assistance and other social services. This in-person hiring event on 11/18/2026 offers opportunities for temporary and regular status positions, with a focus on respect, ownership, collaboration and integrity.

Responsibilities include interviewing clients, collecting information, and determining eligibility