Eligibility & Benefits Technician

State-of-Missour; Chillicothe (MO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Defined pension plan

Paid leave and holidays

Health insurance eligibility

Job summary

The State of Missouri's Family Support Division seeks a Benefit Program Technician in Chillicothe, MO to determine eligibility for food, medical, financial and nutritional assistance. You will interview clients in person and by phone, review information, and prepare summaries to support program decisions.

Qualifications include a high school diploma or equivalent plus at least four years of customer service experience, or a Bachelor's Degree.

Qualifications

• Experience in person or telephone customer service is preferred.
• Ability to interview clients and determine eligibility.
• Strong communication and compassionate customer interactions.

Responsibilities

• Determine initial and continuing eligibility for Missouri assistance programs.
• Interview clients in person and by telephone.
• Prepare summaries and maintain case documentation.

Skills

Customer service

Education

High School diploma or equivalent

Bachelor’s Degree

Job description

The State of Missouri's Family Support Division seeks a Benefit Program Technician in Chillicothe, MO to determine eligibility for food, medical, financial and nutritional assistance. You will interview clients in person and by phone, review information, and prepare summaries to support program decisions.

Qualifications include a high school diploma or equivalent plus at least four years of customer service experience, or a Bachelor's Degree.