Benefits Eligibility Specialist

State of Missouri; Fayette (MO); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Equal opportunity employer

Pension plan

Health insurance

Generous leave

Job summary

State of Missouri's Family Support Division seeks a Benefit Program Technician to assist Missourians in obtaining food, medical, financial and nutritional assistance. The role involves determining eligibility, interviewing clients and preparing summaries to support case processing.

Ideal candidates hold a High School diploma or equivalent with at least four years of customer service experience, or a Bachelor’s degree. The position is based at Fayette, MO.

Qualifications

• High school diploma or equivalent.
• Four years of customer service experience OR a Bachelor's degree.
• Ability to interview clients in person and by phone.

Responsibilities

• Determine initial and continuing eligibility for services.
• Interview clients in person and by telephone.
• Prepare summaries and perform related tasks.

Skills

Customer service

Interviews

Documentation

Education

High school diploma or equivalent

Bachelor's degree

Job description

State of Missouri's Family Support Division seeks a Benefit Program Technician to assist Missourians in obtaining food, medical, financial and nutritional assistance. The role involves determining eligibility, interviewing clients and preparing summaries to support case processing.

Ideal candidates hold a High School diploma or equivalent with at least four years of customer service experience, or a Bachelor’s degree. The position is based at Fayette, MO.