Benefit Programs Technician - Eligibility & Client Support

State of Missouri; Hannibal (MO); On-site; USD 38,000 - 46,000; Full time

Job summary

The State of Missouri's Family Support Division seeks a Benefit Program Technician for the Marion County/Hannibal Resource Center at 805 Clinic Rd, Hannibal, MO. You will help Missouri citizens receive food, medical, financial and nutritional assistance and determine eligibility, interviewing clients in person and by phone, and preparing summaries.

Qualifications include a High School diploma or equivalent and at least four years of customer service experience or a Bachelor's Degree; a

Qualifications

• High School diploma or equivalent required or a Bachelor’s Degree.
• At least four years of customer service experience or a Bachelor's Degree is required.
• Ability to interview clients in person and by telephone and determine initial and continuing eligibility.

Responsibilities

• Determine initial and continuing eligibility for food, medical, financial and nutritional assistance.
• Interview clients in person and by telephone and prepare summaries.
• Assist Missouri citizens in accessing benefits and services.
• Work with the Resource Center to process applications and related tasks.

Skills

Customer service

Interviewing

Public assistance eligibility

Education

High School diploma or equivalent

Bachelor's Degree

Job description

The State of Missouri's Family Support Division seeks a Benefit Program Technician for the Marion County/Hannibal Resource Center at 805 Clinic Rd, Hannibal, MO. You will help Missouri citizens receive food, medical, financial and nutritional assistance and determine eligibility, interviewing clients in person and by phone, and preparing summaries.

Qualifications include a High School diploma or equivalent and at least four years of customer service experience or a Bachelor's Degree; a