Eligibility & Benefits Specialist

State of Missouri; Union (MO); On-site; USD 36,000 - 48,000; Full time

Job summary

State of Missouri in Union, MO, seeks a Benefit Program Technician to determine eligibility for food, medical, financial and nutritional assistance. You will interview clients in person and by phone and prepare summaries, supporting families to live safer, healthier lives.

The ideal candidate has a High School diploma or equivalent and at least four years of customer service experience, or a Bachelor’s Degree, with a personable, compassionate, non-judgmental attitude.

Qualifications

• Requires High School diploma or equivalent or Bachelor’s Degree.
• At least four years of customer service experience or a Bachelor’s Degree.
• Must be personable, compassionate and non-judgmental.

Responsibilities

• Determine initial and continuing eligibility for Missouri citizens for benefits.
• Interview clients in person and by telephone.
• Prepare summaries and perform related duties as needed.

Skills

Customer service

Interpersonal skills

Education

High School diploma or equivalent

Bachelor’s Degree

Job description

State of Missouri in Union, MO, seeks a Benefit Program Technician to determine eligibility for food, medical, financial and nutritional assistance. You will interview clients in person and by phone and prepare summaries, supporting families to live safer, healthier lives.

The ideal candidate has a High School diploma or equivalent and at least four years of customer service experience, or a Bachelor’s Degree, with a personable, compassionate, non-judgmental attitude.