Public Benefits Eligibility Specialist

State of Missouri; Moberly (MO); Sur place; USD 42 000 - 52 000; Plein temps

Résumé du poste

The State of Missouri Family Support Division seeks a Benefit Program Technician to determine eligibility for food, medical, financial, and nutritional assistance at the Randolph County Customer Service Center in Moberly, MO. You will interview clients in person or by phone and prepare summaries to help families live healthier, more productive lives.

The role requires a high school diploma or equivalent with four years of customer service experience or a Bachelor's Degree; candidates should be

Qualifications

• Must have a high school diploma or equivalent and at least four years of customer service experience OR a Bachelor's Degree.
• Ability to interview clients in person and by telephone.
• Must be personable, compassionate, and non-judgmental.

Responsabilités

• Determine initial and continuing eligibility for benefits.
• Interview clients in person and by telephone.
• Prepare summaries and other documentation.

Connaissances

Customer service

Interpersonal skills

Empathy

Formation

High school diploma or equivalent

Bachelor's degree

Description du poste

The State of Missouri Family Support Division seeks a Benefit Program Technician to determine eligibility for food, medical, financial, and nutritional assistance at the Randolph County Customer Service Center in Moberly, MO. You will interview clients in person or by phone and prepare summaries to help families live healthier, more productive lives.

The role requires a high school diploma or equivalent with four years of customer service experience or a Bachelor's Degree; candidates should be