Eligibility & Benefits Programs Technician

State-of-Missour; Lexington (MO); On-site; USD 40,000 - 54,000; Full time

Job summary

State of Missouri Family Support Division seeks a Benefit Program Technician in the Lafayette County Customer Service Center, Lexington, MO, to determine eligibility for food, medical, financial and nutritional assistance and to interview clients in person and by phone.

Applicants need a High School diploma or equivalent with four years of customer service experience, or a Bachelor's Degree. The State offers a generous benefits package and opportunities for pay differentials.

Qualifications

• High School diploma or equivalent and at least four years of customer service experience OR a Bachelor’s Degree.
• Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant.

Responsibilities

• Determine initial and continuing eligibility for Missouri citizens for food, medical, financial and nutritional assistance.
• Interview clients in person and by telephone; prepare summaries and perform related duties.

Skills

Customer service experience

Interviewing clients

Education

High School diploma or equivalent

Bachelor's Degree

Job description

State of Missouri Family Support Division seeks a Benefit Program Technician in the Lafayette County Customer Service Center, Lexington, MO, to determine eligibility for food, medical, financial and nutritional assistance and to interview clients in person and by phone.

Applicants need a High School diploma or equivalent with four years of customer service experience, or a Bachelor's Degree. The State offers a generous benefits package and opportunities for pay differentials.