Benefit Program Technician - Eligibility & Client Support

State-of-Missour; Union (MO); On-site; USD 38,000 - 52,000; Full time

Job summary

The State of Missouri’s Family Support Division in Union, MO is seeking a Benefit Program Technician to help citizens obtain food, medical, financial and nutritional assistance. You will determine initial and continuing eligibility and interview clients in person or by phone.

Qualifications include a high school diploma or equivalent with at least four years of customer service experience, or a Bachelor's Degree. A supportive, non-judgmental approach is essential.

Qualifications

• High school diploma or equivalent with at least four years of customer service experience, OR a Bachelor's Degree.

Responsibilities

• Determine initial and continuing eligibility for services.
• Interview clients in person and by telephone.
• Prepare summaries and related documentation.

Skills

Customer service

Education

High School diploma or equivalent

Bachelor's Degree

Job description

The State of Missouri’s Family Support Division in Union, MO is seeking a Benefit Program Technician to help citizens obtain food, medical, financial and nutritional assistance. You will determine initial and continuing eligibility and interview clients in person or by phone.

Qualifications include a high school diploma or equivalent with at least four years of customer service experience, or a Bachelor's Degree. A supportive, non-judgmental approach is essential.