Elevator Modernization Solutions Manager

KONE; Moline (IL); On-site; USD 120,000 - 158,000; Full time

Benefits offered by this job

401K match

Health care

Paid holidays

Pension plan

Job summary

KONE is seeking a Customer Solutions Management – PM focused on Modernization in Moline, IL. You will act as a subject matter expert supporting modernization projects from opportunity evaluation through booking and implementation planning.

You will develop modernization solutions, provide technical sales support, coordinate with engineering and sourcing, and ensure documentation and feasible delivery. The role requires at least 8 years in the elevator industry, strong analytical skills, and

Qualifications

• Minimum 8 years of experience within the elevator industry.
• Experience in modernization, field operations, engineering, technical sales support, branch operations, estimating, project delivery, or product applications.
• Strong understanding of elevator modernization methods and existing equipment assessments.
• Demonstrated experience supporting technical solutions, tendering, estimating, or project planning activities.
• Strong analytical and problem-solving capabilities.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft Office applications, particularly Excel and Word.
• Ability to travel as business needs require.

Responsibilities

• Analyze customer modernization requirements and existing elevator equipment conditions.
• Develop technical modernization solutions that address customer needs and align with KONE products and capabilities.
• Support Front Line teams in identifying optimal modernization strategies for complex applications.
• Recommend value-engineering alternatives that improve project competitiveness and customer outcomes.
• Provide technical expertise throughout the modernization tendering process.
• Review modernization specifications and determine product compatibility and application requirements.
• Develop technical proposals and costing recommendations.
• Support pre-tender and pre-booking reviews for complex modernization opportunities.
• Coordinate with engineering, sourcing, and supply line partners to ensure solution feasibility and delivery expectations.
• Manage technical project documentation and booking processes.
• Review and organize engineering drawings, specifications, surveys, and related project records.
• Partner with Front Line teams to ensure required documentation is complete and technically accurate.
• Support order engineering processes and project handoff activities.
• Maintain organized project information and reporting related to modernization support activities.
• Serve as a trusted advisor to sales teams, customers, consultants, contractors, architects, and engineers when technical expertise is required.
• Participate in planning, design, specification, and project review meetings.
• Provide guidance on modernization methods, installation practices, labor considerations, and equipment applications.
• Help resolve technical challenges associated with existing equipment modernization projects.

Skills

Elevator modernization

Technical sales support

Project planning

Tendering

Engineering coordination

Microsoft Excel

Analytical thinking

Travel readiness

Education

Bachelor's degree in Engineering or related field

Tools

SAP

Job description

KONE is seeking a Customer Solutions Management – PM focused on Modernization in Moline, IL. You will act as a subject matter expert supporting modernization projects from opportunity evaluation through booking and implementation planning.

You will develop modernization solutions, provide technical sales support, coordinate with engineering and sourcing, and ensure documentation and feasible delivery. The role requires at least 8 years in the elevator industry, strong analytical skills, and