Elevator & Escalator EI Sales Account Manager

Schindler Group; Miami (FL); On-site; USD 90,000 - 113,000; Full time

Benefits offered by this job

Fully vested 401k match

Medical/Dental/Vision plans

Vacation and holidays

Tuition reimbursement

Parental leave

Development opportunities

Job summary

Schindler Group in Miami, FL is seeking an Existing Installation (EI) Sales Account Manager to cultivate client relationships and drive revenue for elevator and escalator services, including maintenance and upgrades.

You will manage existing and new customer accounts, identify opportunities, and collaborate with field teams to deliver outstanding customer experiences while achieving sales targets.

Qualifications

• Bachelor’s degree strongly preferred or minimum of 3 years of industry sales experience.
• Effective presentation skills and proficiency in Microsoft Office applications.
• Strong communication, negotiation, objection handling and closing skills with a proven sales track record.
• Ability to empathize, listen and connect with people to form outstanding customer relationships.
• Excellent time management, organizational skills, and problem-solving abilities.
• Motivated, resilient, and customer-focused mindset with a strong character aligned with Schindler’s values.
• Experience with SAP and a results-driven mindset to thrive in a competitive sales environment preferred.
• Demonstrated Ability to handle a mix of office and fieldwork, with flexibility for travel and managing customer interactions preferred.
• Customer Account Management: proficient in building and managing client relationships, ability to handle challenging inquiries, while ensuring satisfactory resolution with a focus on revenue generation.
• Negotiation & Strategy: experienced in the ability to negotiate contract terms and develop sales strategies that align with the customers’ needs and Schindler values and are compliant with all regulations.

Responsibilities

• Cultivate relationships with customers to drive sales for elevator and escalator services, including maintenance, repairs, and upgrades.
• Ensure high levels of customer satisfaction and identify and pursue sales opportunities.
• Manage existing and new customer accounts and retain customers.
• Act as liaison between the customer and Schindler to build strong, long-term relationships.
• Identify and pursue sales opportunities through key customer contacts and industry information.
• Negotiate contract terms favorable to the company while delivering on customer requirements.
• Prepare estimates and communicate proposals with customers; maintain accurate customer records.

Skills

Account management

Negotiation

Closing skills

Communication

Presentation

Microsoft Office

Relationship building

Travel readiness

Customer service

Empathy listening

Education

Bachelor’s degree strongly preferred

Tools

SAP

Microsoft Office

Job description

Schindler Group in Miami, FL is seeking an Existing Installation (EI) Sales Account Manager to cultivate client relationships and drive revenue for elevator and escalator services, including maintenance and upgrades.

You will manage existing and new customer accounts, identify opportunities, and collaborate with field teams to deliver outstanding customer experiences while achieving sales targets.