EI Sales Account Manager – Elevators & Escalators

Schindler Elevator Corporation; Miami (FL); On-site; USD 90,000 - 113,000; Full time

Benefits offered by this job

401k match

Medical, Dental and Vision insurance

Paid vacation

Sick days

Holidays

Tuition reimbursement

Parental leave

Professional development

Job summary

Schindler Elevator Corporation in Miami, FL is seeking an EI Sales Account Manager to cultivate relationships and drive sales for elevator and escalator services, including maintenance, repairs, and upgrades. You will manage existing and new accounts and pursue opportunities to meet revenue targets.

Responsibilities include client management, quotes, and negotiations, coordinating with field teams, and ensuring high levels of customer satisfaction.

Qualifications

• Bachelor's degree strongly preferred or minimum of 3 years of industry sales experience.
• Effective presentation skills and proficiency in Microsoft Office applications.
• Strong communication, negotiation, objection handling and closing skills with a proven sales track record.
• Ability to empathize, listen and connect with people to form outstanding customer relationships.
• Excellent time management, organizational skills, and problem-solving abilities.
• Motivated, resilient, and customer-focused mindset aligned with Schindler's values.
• Experience with SAP and a results-driven mindset to thrive in a competitive sales environment preferred.
• Demonstrated Ability to handle a mix of office and fieldwork, with flexibility for travel and managing customer interactions preferred.
• Customer Account Management: proficient in building and managing client relationships, ability to handle challenging inquiries, while ensuring satisfactory resolution with a focus on revenue generation.
• Negotiation & Strategy: experienced in the ability to negotiate contract terms and develop sales strategies that align with the customers' needs and Schindler values and are compliant with all regulations.
• Sales & Closing Skills: proficient in closing deals and securing agreements when finalizing contracts.
• Effective communication skills are required when communicating with customers and internal stakeholders to ensure customer satisfaction and the achievement of sales objectives.
• Leadership: ability to provide guidance and expert support to more junior sales account managers and representatives.

Responsibilities

• Build and manage favorable client relationships within a designated sales territory to secure and renew service agreements.
• Handle customer inquiries and ensure satisfactory resolution with a focus on revenue generation.
• Meet regularly with clients to understand their business requirements and develop solutions to meet the needs of their property.
• Manage and oversee the accounts receivable of your assigned portfolio, ensuring timely and accurate payments.
• Communicate effectively with both customers and internal stakeholders to ensure customer satisfaction and achievement of sales objectives.
• Partner daily with the Field Superintendent and technicians to drive lead generation and ensure an excellent total customer experience from initiation through delivery.
• Identify and pursue sales opportunities through key customer contacts and industry information.
• Negotiate contract terms favorable to the company while delivering on customer requirements.

Skills

Sales experience

Presentation skills

Microsoft Office

Communication

Negotiation

Objection handling

Closing deals

Time management

Organizational skills

Customer focus

Leadership

Travel readiness

Education

Bachelor's degree preferred

Tools

SAP

Microsoft Office

Job description

Schindler Elevator Corporation in Miami, FL is seeking an EI Sales Account Manager to cultivate relationships and drive sales for elevator and escalator services, including maintenance, repairs, and upgrades. You will manage existing and new accounts and pursue opportunities to meet revenue targets.

Responsibilities include client management, quotes, and negotiations, coordinating with field teams, and ensuring high levels of customer satisfaction.