Electronic Game Technician – Tech Repair & Guest Support

Puttshack Career Center; Oak Brook (IL); On-site; USD 48,000 - 68,000; Full time

Benefits offered by this job

Paid Time Off & Health Insurance

GREAT growth opportunities

401k

50% Off Meals & Free Mini Golf

Parental Leave & Paid Volunteer Hours

Earned paid sick time

Job summary

Puttshack seeks an Electronic Game Support / Maintenance Technician to maintain game technology, troubleshoot and repair electronics, and support guest experiences. The role requires hands-on mechanical and electronic skills, ability to read schematics, and strong communication with staff and guests.

Ideal candidates have 2+ years in technical maintenance, familiarity with PC hardware, and the discipline to work varied shifts, including nights and weekends.

Qualifications

• 2+ years' experience in technical support or maintenance.
• Proficient with computer systems, technology and PC hardware installations.
• Ability to learn unique software and hardware systems that support the game.
• Familiarity with technical documentation; ability to read schematics and wiring diagrams.
• Familiarity with electronic circuitry and testing equipment.
• Skilled in practical application of electronics and mechanics.
• Experience with using hand tools and small power tools.
• Possess a guest focused mind set; provide an exceptional experience
• Ability to effectively communicate with management, peers, and guests
• Strong problem solving skills and ability to multi task
• Must have flexibility to work varied schedules to include working on days, nights, holidays, and weekends and requires standing and/or walking for extended periods of time
• This position must pass a post-offer background check.

Responsibilities

• The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.
• While performing the duties of this position, the associate/team member will regularly be required to:
• Work in a noisy, fast paced environment with distracting conditions.
• Move about facility and stand for long periods of time.
• Kneel, stoop, bend and twist frequently
• Read and write handwritten notes.
• Lift and carry up to 30 pounds.
• Work environment- potentially confined, crowded, guest occupied space of variable noise and temperature levels
• Physical demands-necessary ability to move and lift 10-50lbs, navigate stairs and dimly lit areas, remain on feet for an entire shift throughout all venue areas including kitchen, stairs, etc. Ability to kneel, stoop, bend and twist.
• Hand dexterity to work with small tools and fine-tune small components
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Skills

Technical troubleshooting

Electronics repair

Guest-focused service

Communication skills

Problem solving

Tools & hardware

Learning systems

Multi-tasking

Flexible schedule

Physical stamina

Tools

Soldering

Ethernet data infrastructure

Hand tools / power tools

Job description

Puttshack seeks an Electronic Game Support / Maintenance Technician to maintain game technology, troubleshoot and repair electronics, and support guest experiences. The role requires hands-on mechanical and electronic skills, ability to read schematics, and strong communication with staff and guests.

Ideal candidates have 2+ years in technical maintenance, familiarity with PC hardware, and the discipline to work varied shifts, including nights and weekends.