EHR System Analyst - Frontline Support & Training

Integratedservice; Lancaster (OH); On-site; USD 54,000 - 69,000; Full time

Benefits offered by this job

Medical

Vision

Short-term Disability

Long-term Disability

401K w/ Employer Match

Employee Assistance Program (EAP)

Job summary

Integrated Services for Behavioral Health (ISBH) is seeking an EHR System Analyst to support daily use, optimization, training, testing, and implementation of our EHR across clinical and IT teams in Central Ohio. The role emphasizes troubleshooting, workflow maintenance, and collaboration with providers and staff to ensure reliable system operations.

You will work with vendors and internal teams to drive system enhancements, and participate in testing and go-live activities, with travel within

Qualifications

• Support daily use and optimization of the EHR system.
• Provide frontline user support and training to staff.
• Assist in testing and implementation of new features and improvements.

Responsibilities

• Provide daily support to end users across clinical and operational teams.
• Triage issues and escalate complex items to Senior EHR System Analyst or vendor.
• Assist in maintaining EHR workflows, templates, and documentation standards.

Skills

EHR support

Troubleshooting

Training

Testing

Vendor liaison

Communication

Education

High school diploma or GED

Bachelor’s degree preferred

Tools

CareLogic

NextGen

Job description

Integrated Services for Behavioral Health (ISBH) is seeking an EHR System Analyst to support daily use, optimization, training, testing, and implementation of our EHR across clinical and IT teams in Central Ohio. The role emphasizes troubleshooting, workflow maintenance, and collaboration with providers and staff to ensure reliable system operations.

You will work with vendors and internal teams to drive system enhancements, and participate in testing and go-live activities, with travel within