EHR Integration Specialist, Customer Success (Clinical)

Relx Plc; Charlotte (NC); Sur place; USD 79 000 - 131 000; Plein temps

Avantages offerts par ce poste

Annual incentive bonus

Résumé du poste

Elsevier is seeking an EHR Integration Specialist in the U.S. to bridge customer success and technical delivery for Clinical Solutions.

You will shape how we deliver products, set standards for technical conversations on specifications, and refine integration protocols to enhance the customer experience. You will lead complex integration discussions with client IT teams, master access/entitlement methods, and coordinate with the Implementation Lead to map client needs to the right Elsevier

Qualifications

• Bachelor's degree (BS/BA) or equivalent experience.
• Strong IT background with HL7, FHIR, OAuth, SAML, and ADFS.
• Hands-on experience with Single Sign-On, Infobutton, SMART on FHIR, and related technologies.

Responsabilités

• Lead complex integration conversations with customer IT teams and stakeholders.
• Master access and entitlement methods used across our business.
• Match client needs to the right Elsevier solution with Implementation Lead.
• Maintain technical integration documentation and best practices.
• Collaborate across departments to ensure downstream success.

Connaissances

HL7/FHIR

SSO/Infobutton/SMART on FHIR

Confluence/Jira

Formation

Bachelor's degree

Equivalent experience

Outils

Epic

Oracle/Cerner

Allscripts

Description du poste

Elsevier is seeking an EHR Integration Specialist in the U.S. to bridge customer success and technical delivery for Clinical Solutions.

You will shape how we deliver products, set standards for technical conversations on specifications, and refine integration protocols to enhance the customer experience. You will lead complex integration discussions with client IT teams, master access/entitlement methods, and coordinate with the Implementation Lead to map client needs to the right Elsevier