Educational Front Office & Admin Assistant

Charlotte Mecklenburg Schools; Charlotte (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Charlotte-Mecklenburg Schools is seeking an office assistant to provide front-office support in a district department or school. Under supervision, you will perform basic clerical tasks, data entry, mail distribution, and front-counter customer service in alignment with Board policies.

The role requires a High School diploma or equivalent and may require travel to district buildings. It is a 9-month, full-time position with a Driver's license requirement.

Qualifications

• Knowledge of school policies and records maintenance.
• Ability to communicate effectively and maintain confidentiality.
• Ability to work independently and meet deadlines.

Responsibilities

• Adhere to all state, federal, and local laws, policies, and procedures
• Respond to general inquiries and route calls to the appropriate party for prompt and efficient resolution with confidentiality and a high level of professionalism
• Support stakeholders in person, via phone, and email
• Participate in and conduct school tours as appropriate
• Open, sort, and distribute incoming mail
• Perform data entry, make copies, and organize files/paperwork
• Create an inclusive environment with positive communication/public relations
• Perform related work as assigned or required

Skills

Knowledge of public schools

Records maintenance

Policy procedures

Professional communication

Confidentiality

Independent work

Judgment and problem solving

Using office software

Education

High School diploma or equivalent

Equivalent combination of education and experience

Job description

Charlotte-Mecklenburg Schools is seeking an office assistant to provide front-office support in a district department or school. Under supervision, you will perform basic clerical tasks, data entry, mail distribution, and front-counter customer service in alignment with Board policies.

The role requires a High School diploma or equivalent and may require travel to district buildings. It is a 9-month, full-time position with a Driver's license requirement.