Education Ops Specialist: Remote Process & Automation

Relativity; Montana City (MT); Hybrid; USD 66,000 - 100,000; Full time

Job summary

Relativity in the United States is seeking an Education Programs Specialist to support execution of learning experiences and drive process improvements. You will manage scheduling, LMS updates, and contract execution with finance and legal, while pushing automation to scale operations.

You will own projects, track timelines, and communicate updates to stakeholders, contributing to a fast-paced, collaborative environment where innovation in AI helps reduce manual tasks and improve efficiency.

Qualifications

• 1–3 years' experience.
• Strong attention to detail, excellent communication, curiosity.
• Basic experience with Skiljar and AI tools.
• Preferred experience with Salesforce, Skilljar.

Responsibilities

• Support workspace creation, scheduling, LMS updates
• Review and manage candidate flagged candidate attempts
• Scrub and answer customer inquiries in a timely fashion related to various education programs
• Executes training and certification contracts, working with Finance and Legal to refine and improve
• Run program logistics and create related SOPs and facilitate upskilling sessions related to scheduling trainings, workshops, webinars across internal systems and process improvement
• Own projects, process improvements, and AI innovations to scale and eliminate manual processes
• Track action items, schedules, and support timelines for team and stakeholders
• Communicate program updates with stakeholders

Skills

Collaboration

Communication

Needs Assessment

Process Improvements

Program Management

Relationship Building

Sales Enablement

Stakeholder Management

Strategic Planning

Training Delivery

Job description

Relativity in the United States is seeking an Education Programs Specialist to support execution of learning experiences and drive process improvements. You will manage scheduling, LMS updates, and contract execution with finance and legal, while pushing automation to scale operations.

You will own projects, track timelines, and communicate updates to stakeholders, contributing to a fast-paced, collaborative environment where innovation in AI helps reduce manual tasks and improve efficiency.