Remote Education Ops Specialist: Process & AI

Relativity; Louisiana; Hybrid; USD 66,000 - 100,000; Full time

Job summary

Relativity is seeking an Education Programs Specialist to support the execution and administration of our learning initiatives. You will handle workspace setup, scheduling, LMS updates, and contract coordination while driving automation to improve efficiency across education programs.

You will collaborate with Finance and Legal and work with AI tools to streamline processes, scale operations, and manage key stakeholders.

Qualifications

• 1-3 years experience in related roles
• Strong attention to detail and excellent communication
• Basic experience with Skilljar and AI tools

Responsibilities

• Support workspace creation, scheduling, and LMS updates
• Review and manage candidate attempts flagged in systems
• Scrub and answer customer inquiries related to education programs
• Execute training and certification contracts with Finance and Legal coordination
• Run program logistics, create SOPs, and facilitate upskilling sessions across systems
• Own projects, process improvements, and AI innovations to scale operations
• Track action items, schedules, and timelines for team and stakeholders
• Communicate program updates with stakeholders

Skills

Collaboration

Communication

Needs Assessment

Process Improvements

Program Management

Relationship Building

Sales Enablement

Stakeholder Management

Strategic Planning

Training Delivery

Tools

Skilljar

Salesforce

Job description

Relativity is seeking an Education Programs Specialist to support the execution and administration of our learning initiatives. You will handle workspace setup, scheduling, LMS updates, and contract coordination while driving automation to improve efficiency across education programs.

You will collaborate with Finance and Legal and work with AI tools to streamline processes, scale operations, and manage key stakeholders.