Education Operations Specialist — Remote, Process Automation

Relativity; Albuquerque (NM); Hybrid; USD 66,000 - 100,000; Full time

Job summary

Relativity is seeking an Education Programs Specialist to execute and streamline education initiatives. You will support workspace setup, scheduling, LMS updates, and manage inquiries while driving automation and process improvements.

Ideal candidates have 1–3 years of experience, strong attention to detail, and familiarity with Skilljar, AI tools, and Salesforce. This role offers remote/hybrid work and a compensation package including base salary, bonus, and long-term incentives.

Qualifications

• 1-3 years of experience
• Strong attention to detail and excellent communication
• Basic experience with Skilljar and AI tools
• Preferred experience with Salesforce and Skilljar

Responsibilities

• Support workspace creation, scheduling, LMS updates
• Review and manage candidate attempts
• Scrub and answer customer inquiries related to education programs
• Execute training and certification contracts with Finance and Legal
• Run program logistics and create SOPs; facilitate upskilling sessions
• Own projects, process improvements, and AI innovations to scale/remove manual processes
• Track action items, schedules, and timelines for team and stakeholders
• Communicate program updates with stakeholders

Skills

Collaboration

Communication

Needs Assessment

Process Improvements

Program Management

Relationship Building

Sales Enablement

Stakeholder Management

Strategic Planning

Training Delivery

Tools

Skilljar

AI tools

Salesforce

Job description

Relativity is seeking an Education Programs Specialist to execute and streamline education initiatives. You will support workspace setup, scheduling, LMS updates, and manage inquiries while driving automation and process improvements.

Ideal candidates have 1–3 years of experience, strong attention to detail, and familiarity with Skilljar, AI tools, and Salesforce. This role offers remote/hybrid work and a compensation package including base salary, bonus, and long-term incentives.