Remote Education Programs Operations Specialist

Relativity; Chicago (IL); Hybrid; USD 66,000 - 100,000; Full time

Job summary

Relativity is seeking an Education Programs Specialist to support delivery of learning experiences and automate processes for efficiency. The role blends operations, scheduling, LMS updates, and stakeholder communication, enabling scalable training across internal teams and customers.

Ideal candidates will have 1–3 years of experience, strong attention to detail, and familiarity with Skilljar and AI tools, with Salesforce experience preferred.

Qualifications

• 1–3 years of experience in education programs or related roles.
• Strong attention to detail, excellent communication, curiosity.
• Basic experience with Skilljar and AI tools.
• Preferred experience with Salesforce and Skilljar.

Responsibilities

• Support workspace creation, scheduling, LMS updates.
• Review and manage candidate flagged attempts.
• Scrub and answer customer inquiries related to education programs.
• Execute training and certification contracts with Finance and Legal.
• Run program logistics and create SOPs; facilitate trainings and webinars.
• Own projects and process improvements to scale and reduce manual work.
• Track action items, schedules, and stakeholder timelines.
• Communicate program updates with stakeholders.

Skills

Collaboration

Communication

Needs Assessment

Process Improvements

Program Management

Relationship Building

Sales Enablement

Stakeholder Management

Strategic Planning

Training Delivery

Tools

Skilljar

Salesforce

AI tools

Job description

Relativity is seeking an Education Programs Specialist to support delivery of learning experiences and automate processes for efficiency. The role blends operations, scheduling, LMS updates, and stakeholder communication, enabling scalable training across internal teams and customers.

Ideal candidates will have 1–3 years of experience, strong attention to detail, and familiarity with Skilljar and AI tools, with Salesforce experience preferred.