Education Programs Ops & Automation Specialist (Remote)

Relativity; Arizona; Hybrid; USD 66,000 - 100,000; Full time

Job summary

Relativity is seeking an Education Programs Specialist to support the execution of education programs through operational and administrative tasks, ensuring smooth delivery of learning experiences. You will also work to automate and increase efficiency across processes.

The role is Remote/Hybrid with responsibilities spanning workspace setup, LMS updates, and coordination with Finance and Legal for contracts. Collaboration and strong communication are essential to drive program success.

Qualifications

• 1–3 years of experience in education programs or related operations.
• Strong attention to detail and excellent communication skills.
• Basic experience with Skilljar and AI tools; Salesforce/Skilljar preferred.

Responsibilities

• Support workspace creation, scheduling, LMS updates.
• Review and manage candidate flagged attempts.
• Scrub and answer customer inquiries related to education programs.
• Execute training and certification contracts with Finance and Legal input.
• Run program logistics and create SOPs; facilitate upskilling sessions.
• Own projects, process improvements, and AI innovations to scale and reduce manual work.
• Track action items, schedules, and timelines for team and stakeholders.
• Communicate program updates with stakeholders.

Skills

Collaboration

Communication

Needs Assessment

Process Improvements

Program Management

Relationship Building

Sales Enablement

Stakeholder Management

Strategic Planning

Training Delivery

Tools

Skilljar

Salesforce

Job description

Relativity is seeking an Education Programs Specialist to support the execution of education programs through operational and administrative tasks, ensuring smooth delivery of learning experiences. You will also work to automate and increase efficiency across processes.

The role is Remote/Hybrid with responsibilities spanning workspace setup, LMS updates, and coordination with Finance and Legal for contracts. Collaboration and strong communication are essential to drive program success.