Remote Education Programs Ops & Automation Specialist

Relativity; Des Moines (IA); Hybrid; USD 66,000 - 100,000; Full time

Job summary

Relativity is seeking a Specialist to support the execution of education programs, handling operational tasks and driving efficiencies across learning experiences. The role includes automating processes, coordinating trainings, and partnering with Finance and Legal on contracts.

The position supports hybrid/remote delivery and requires strong attention to detail, solid communication, and familiarity with Skilljar and AI tools. Salary ranges are disclosed as $66,000–$100,000 annually.

Qualifications

• 1-3 years' experience in education program operations or related
• Strong attention to detail and excellent communication
• Basic experience with Skilljar and AI tools
• Preferred experience with Salesforce and Skilljar

Responsibilities

• Support workspace creation, scheduling, LMS updates
• Review and manage candidate flagged candidate attempts
• Scrub and answer customer inquiries in a timely fashion related to various education programs
• Execute training and certification contracts, coordinating with Finance and Legal
• Run program logistics and create SOPs; facilitate upskilling sessions across systems
• Own projects, process improvements, and AI innovations to scale and reduce manual work
• Track action items, schedules, and timelines for team and stakeholders
• Communicate program updates with stakeholders

Skills

Collaboration

Communication

Needs Assessment

Process Improvements

Program Management

Relationship Building

Sales Enablement

Stakeholder Management

Strategic Planning

Training Delivery

Tools

Skilljar

Salesforce

AI tools

Job description

Relativity is seeking a Specialist to support the execution of education programs, handling operational tasks and driving efficiencies across learning experiences. The role includes automating processes, coordinating trainings, and partnering with Finance and Legal on contracts.

The position supports hybrid/remote delivery and requires strong attention to detail, solid communication, and familiarity with Skilljar and AI tools. Salary ranges are disclosed as $66,000–$100,000 annually.