Education IT Field Technician

Hamilton County Department of Education; Chattanooga (TN); On-site; USD 40,000 - 56,000; Full time

Job summary

Hamilton County Department of Education is seeking an IT Support Technician to provide technical support for district computer systems, hardware, software and peripherals under supervision. The role involves installing, configuring, and maintaining equipment and ensuring smooth operation across district sites.

The position requires the ability to diagnose issues, assist in training users, and coordinate with helpdesk staff while adhering to district policies and safety guidelines.

Responsibilities

• Installs, sets up, and maintains computer systems and peripherals (including hardware, software, printers, routers, and other components).
• Troubleshoots and resolves hardware, software, and network problems to ensure proper operation.
• Monitors equipment and coordinates maintenance and repairs as needed.
• Assists in inventory/asset management and keeps ticket system updated.

Job description

Hamilton County Department of Education is seeking an IT Support Technician to provide technical support for district computer systems, hardware, software and peripherals under supervision. The role involves installing, configuring, and maintaining equipment and ensuring smooth operation across district sites.

The position requires the ability to diagnose issues, assist in training users, and coordinate with helpdesk staff while adhering to district policies and safety guidelines.